News

May 11, 2026 01:13pm

By Lowell Mora

Under News, family owned business, operations & ai

3 min read

AI won't fix this

Last week, I asked you to step back and identify where your business isn’t running as well as it should.

Most people can do that pretty quickly. There’s usually a part of the business that feels slower than it should be, more manual than it should be, or harder to manage than it needs to be. That’s a good starting point.

But here’s where most businesses go next—and where things start to break down: They assume the solution is technology.

More specifically right now, they assume the solution i…

Start here before you touch AI

There’s a question I keep hearing right now, and it usually comes up pretty quickly in a conversation:

“How should we be using AI in our business?”

It sounds like the right question. It feels practical. It feels like something you shouldhave an answer to right now.

But it’s actually the wrong place to start.

In last month’s Ask the CFO session on AI with Ken Scales, we kept coming back to something much simpler. Ken Scales said it directly:

“What are we trying to achieve first? It’s not, l…

What happens if you get hit by a bus?

What happens if you get hit by a bus? Do you have a plan to secure your business's future?

None of us ever want to think about our mortality. How can the world possibly go on without us? The ultimate reality is that it will continue, and our actions today will determine our legacy and the future of the businesses we own and run. I considered calling this article “What Happens if You Win the Lottery,” but that didn’t resonate with me as I fully believe many business leaders “love” what they …

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AI won't fix this

Start here before you touch AI

What happens if you get hit by a bus?

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